Leading Suicide Prevention in Multicultural Communities
Educaid works alongside culturally and faith diverse communities, and the organisations and workforces that support them, to build practical capability and strengthen culturally responsive approaches to wellbeing, distress and suicide prevention.
How we work
Working with communities and systems to create lasting change.
Educaid works alongside communities, organisations and workforces to strengthen wellbeing, mental health and suicide prevention in culturally and faith diverse settings.
Our approach brings together community knowledge, cultural and faith perspectives, professional practice and evidence. We build capability within communities while also supporting the organisations and systems around them to become more responsive, connected and effective.
Capability Building
We build knowledge, practical skills and confidence through accredited training, tailored education, professional development and workforce capability initiatives.
Community Development
We strengthen local leadership, connection and community capability so people are better equipped to support wellbeing, respond to distress and sustain locally led change.
Co-develop with Communities
We work alongside communities through consultation, partnership and co-develop, bringing lived experience, cultural knowledge, faith perspectives and community strengths into the responses being developed.
Strengthen Systems
We support organisations and services to strengthen culturally responsive practice, workforce capability, program design and the systems that shape how communities are supported.
Build & Share Evidence
We evaluate practice, capture community knowledge and generate evidence, translating what we learn into reports, resources, frameworks and insights that strengthen future policy and practice.
Our Vision
Advancing wellbeing through culture, connection and community.
Our Story
Our Journey empowering communites, one person at a time
Educaid Australia was established in 2018 from a belief that mental health education needed to better reflect the cultural, faith and community contexts in which people understand wellbeing, distress and help-seeking. What began primarily through mental health education and training has progressively grown into a broader body of work across suicide prevention, workforce development, community engagement, consulting, community wellbeing and research and evaluation. Today, Educaid works alongside communities, schools, health and mental health services, Primary Health Networks, government-funded initiatives and sector partners to strengthen culturally responsive approaches to wellbeing, mental health and suicide prevention.
Who We Are
Growing People and Impacting Communities
Educaid Australia is a community-rooted wellbeing, mental health and suicide prevention organisation. We work at the intersection of community knowledge and mainstream systems – strengthening knowledge, leadership and capability within communities while helping organisations and workforces better understand and respond to culture, faith and lived realities. We work across multicultural and faith diverse communities, with particular depth in culturally responsive suicide prevention and Muslim mental health and wellbeing. Our work spans education and workforce development, community engagement and capacity building, consulting, research and evaluation.
Mission
We work alongside communities, organisations and workforces to build practical skills, strengthen local capability, develop culturally responsive responses and translate community knowledge into better practice.
Values
Community-led · Culture, faith & identity as strengths · Dignity, equity & justice · Evidence, safety & accountability · Partnership & humility
Our Reach & Impact
Our work reaches communities, workforces and organisations through training, community-led initiatives, commissioned programs, consultation and partnerships. We are strengthening how we measure impact so that our story is not only about how many people we reach, but what changes through the work.
Partnered with
Schools & Organisations
Trained
Face-to-Face Participants
Impacted over
people across Australia
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Views Across Podcasts, Media, and Online Platforms
Beyond the Numbers
Knowledge & Confidence
Building knowledge, confidence and practical understanding so people feel better equipped to recognise concerns, respond appropriately and support others.
Capability & Practice
Strengthening the skills and capability of community, organisations and workforces so learning can be translated into safer, more culturally responsive action.
Pathways to Support
Improving awareness of support options and strengthening pathways between communities, services and appropriate care
Learning & Improvement
Using evaluation, community insights and practice-based learning to strengthen programs and improve future delivery.
Our Work in Action
Slide through to view what our impact has done for the community
Our Partners & Commissioners
Our work is made possible through relationships with communities, commissioners, health and mental health services, schools, research partners, peak bodies and community organisations. We value partnerships that combine community knowledge, technical expertise and shared responsibility for better outcomes.
Educaid in the Media
Educaid contributes to broader conversations about culturally responsive mental health, suicide prevention, community wellbeing and faith-responsive practice through media, public education, conferences and sector forums. Explore selected media features, interviews and conversations involving our team and work.
Get skills to be alert to those in need
This Local News Plus article spotlights Educaid’s collaboration with LivingWorks Australia and NSW Health to deliver over 100 safeTALK and ASIST suicide prevention workshops to schools, communities, and workplaces. The training equips participants with the skills to recognize signs of suicidal thoughts and connect individuals to appropriate support. Ziyad highlights the importance of culturally sensitive […]
Panel discussion “Saving Our Kids: Preventing Youth Suicide” featuring Tareq Ahmed
This panel will talk about the mental health issues facing the youth & how you could help them get support to get over their dark period. Tareq shares his lived experience as a Palestinian Muslim with suicidal ideation and how he was able to reach out for support.
World Mental Health Day – “Look After Your Mental Health Australia” by Basmah Kahil
In this video for World Mental Health Day, Basmah, representing Educaid, delivers a heartfelt message as part of the EMBRACE Multicultural Mental Health initiative in collaboration with Mental Health Australia—the nation’s peak mental health organization. She emphasizes the crucial importance of mental health awareness within culturally and linguistically diverse communities, particularly during the challenges posed […]
World Mental Health Day – “Look After Your Mental Health Australia” by Ziyad Serhan
During the COVID-19 pandemic, Ziyad delivered a compelling message for World Mental Health Day as part of the EMBRACE Multicultural Mental Health initiative “Look After Your Mental Health Australia” campaign in collaboration with Mental Health Australia—the nation’s peak mental health organisation. In this video, Ziyad highlights the heightened importance of mental health awareness within culturally […]
Sydney Celebrates IDPwD: Not All Disabilities Are Visible
Educaid Australia was featured in an AMUST article covering Sydney’s celebration of the International Day of People with Disabilities (IDPwD), emphasizing that not all disabilities are visible. Ziyad highlighted the importance of recognizing and supporting individuals with invisible disabilities, including mental health conditions. Educaid’s participation showcased commitment to inclusivity and advocacy for mental health as […]
Islamic Education Forum Focuses on Curriculum
In an article about the Islamic Education Forum focusing on curriculum development, Educaid Australia was spotlighted for its contributions. Represented by Ziyad Serhan, Educaid participated in discussions specifically addressing beginner teacher wellbeing. Ziyad shared insights on the challenges faced by new educators and emphasized the importance of supporting their mental health and professional growth.
Islamic Psychology & Mental Health Conference
Educaid Australia was featured in an AMUST article covering the Islamic Psychology & Mental Health Conference held online. Founders Ziyad Serhan and Tareq Ahmed contributed their expertise on integrating Islamic principles with mental health education. Their presentations emphasized the importance of culturally and religiously sensitive approaches to mental health, aligning with Educaid’s mission to empower […]
Conference focuses on mental health in CALD communities
Educaid Australia was featured in an AMUST article highlighting the national Muslims Mental Health conference which focused on mental health in Culturally and Linguistically Diverse (CALD) communities. Educaid Cofounders, Ziyad Serhan and Tareq Ahmed, shared their expertise on suicide prevention, emphasizing the importance of culturally sensitive approaches to mental health education. Their contributions underscored Educaid’s […]
The Jobs Where You’re a Shoulder to Cry On, But Mental Health Training Is Rare
Educaid Australia was featured in an ABC News article discussing the scarcity of mental health training for frontline workers in emotionally demanding roles. Cofounder Ziyad Serhan highlighted the gap in training and stressed the importance of equipping professionals with Mental Health First Aid skills. Educaid’s initiatives aim to address this need by offering accessible training […]
Mental Health First Aid Critical for Early Intervention, Teaches Communication Skills
An ABC News article highlighted the crucial role of Mental Health First Aid in early intervention, featuring insights from Educaid Australia. In this feature article, Ziyad emphasized how their training programs teach vital communication skills that enable individuals to provide initial support to those experiencing mental health challenges. Educaid’s work underscores their mission to empower […]
2023 Australian Mental Health Prize Winners Announced
Ali Faraj, the Executive Director for Community at the GWS Giants and the Chair of Educaid’s Advisory Board was awarded the prestigious 2023 Australian Mental Health Prize. Ali’s leadership in both organizations exemplifies a profound commitment to mental health advocacy, especially within culturally and linguistically diverse communities. His efforts have been instrumental in bridging the […]
Birrong Boys and Bulldogs Tackle Mental Health
In collaboration with Birrong Boys High School, Department of Education NSW and the Canterbury-Bankstown Bulldogs, Educaid Australia played a key role in addressing mental health among students. Through interactive workshops led by Educaid’s Tareq Ahmed, students engaged in discussions about mental health awareness, resilience, and the importance of seeking help. This partnership showcased Educaid’s innovative […]
Mental Health First Aid Training for Imams and Community Leaders
Educaid Australia was featured in an AMUST article for organizing Mental Health First Aid training specifically tailored for Imams and community leaders. Spearheaded by founders Ziyad Serhan and Tareq Ahmed, the training aimed to equip religious leaders with essential skills to recognize and respond to mental health issues within their communities. This initiative reflects Educaid’s […]
Our Research
Our research-driven initiatives and programs are designed with specific goals in mind to foster mental wellness.
Approach
At educaid Australia, our evidence- informed initiatives are designed with the unique needs of schools and communities in mind, fostering mental wellness and holistic well-being across culturally diverse and faith populations.
Focus
We focus on early intervention strategies, co-designed with schools and communities, to prevent the development of mental health and well-being issues, ensuring culturally relevant support and solutions.
Growth
Our programs encourage behaviors and skills that promote resilience, personal growth, and well-being, tailored specifically to the needs of culturally diverse communities.
Hope
We aim to inspire hope by offering inclusive
and supportive environments within schools and communities, assuring individuals they are not alone in their journey towards well-being.
Support
Our initiatives are designed to help schools and communities access the necessary support systems, ranging from peer assistance to professional care, all shaped by a deep understanding of cultural and community contexts.
Testimonials
See what our customers have to say about educaid
Our Offerings
Different programs we’re offering
At educaid, our strength lies in the passionate and experienced individuals who drive our mission forward. Our team is dedicated to empow
For Staff
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For Student
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For Parents
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Workplaces Offering
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Corporate Organisations Program
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Community Program
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Courses We Offer
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Programs We Offer
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Courses We Offer
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For Staff
Schools Program For Staff educaid supports educators with professional development and well-being programs to enhance their capacity in mental health and crisis response. We offer Mental Health First Aid, SafeTALK, Accidental Counsellor, and self-care workshops, alongside policy development, group clinical supervision, and critical incident response, ensuring schools have a comprehensive approach to staff mental health and well-being.
For Student
Schools Program For Staff educaid supports educators with professional development and well-being programs to enhance their capacity in mental health and crisis response. We offer Mental Health First Aid, SafeTALK, Accidental Counsellor, and self-care workshops, alongside policy development, group clinical supervision, and critical incident response, ensuring schools have a comprehensive approach to staff mental health and well-being.
For Parents
For Parents educaid empowers parents with mental health awareness, well-being strategies, and culturally responsive support to help them navigate their child’s development. Our workshops on adolescence, faith-based parenting programs, and school well-being initiatives equip parents with practical tools to support their children’s mental health while maintaining their own well-being in a changing world.
Training & Education
Workplaces Training & Education educaid delivers workplace-specific mental health and suicide prevention training, including Mental Health First Aid, SafeTALK, and tailored well-being workshops designed to equip employees and leaders with the skills to foster a mentally healthy work environment.
Policy & Frameworks
We help organisations develop and implement mental health strategies, policies, and frameworks, conduct workplace well-being audits, and provide ROI analysis to measure the impact of mental health initiatives.
Support & Response
Educaid offers one-on-one and group well-being support, including stress management programs, clinical supervision, and critical incident response, ensuring workplaces are equipped to navigate challenges while fostering a culture of care.
Community-Led Capacity Building
We co-design and implement culturally and faith-sensitive mental health initiatives, including healing circles, resilience workshops, and tailored suicide prevention programmes to strengthen support networks in community and religious settings.
Strategic Consulting & Policy Development
Educaid works with government agencies, PHNs, and organisations to develop tailored mental health frameworks, policy recommendations, and workforce training strategies that foster sustainable and systemic change.
Organisational Mental Health Training & Development
We provide customised mental health training, cultural competency workshops, and workplace well-being strategies to help organisations and places of worship create inclusive, trauma-informed, and mentally healthy environments.
Teen MHFA
Delivered by educaid to empower young people from diverse cultural and faith backgrounds, Teen MHFA equips students with the skills to support their peers experiencing mental health challenges. Delivered over 3.5 hours, this training fosters compassion, trust, and community responsibility, ensuring young people feel safe and supported in seeking help.
Youth MHFA
Tailored for teachers, parents, and adults in culturally and faith-diverse communities by educaid, the 14 hour Youth MHFA program provides essential skills to recognize and respond to mental health challenges in young people. This program emphasizes culturally responsive and faith-sensitive approaches, ensuring young people receive support that aligns with their values and lived experiences.
Standard MHFA
Standard MHFA Standard MHFA equips individuals with the knowledge and confidence to recognize, respond to, and support someone experiencing a mental health challenge or crisis. Participants learn how to provide initial assistance, encourage professional help-seeking, and reduce stigma, helping to create safer and more supportive communities, workplaces, and organisations.
safeTALK Suicide Alertness
Suicide First Aid safeTALK Suicide Alertness SafeTALK is a suicide alertness training that equips participants with the skills to recognize when someone may be struggling with thoughts of suicide and connect them with appropriate help. This half-day workshop is ideal for schools, workplaces, and community members who want to build a suicide-safer environment.
ASIST Applied Suicide Intervention Skills Training
ASIST Applied Suicide Intervention Skills Training ASIST is an intensive, interactive workshop designed for frontline workers, educators, and community leaders. Over two days, participants learn how to identify risk, provide immediate safety planning, and apply evidence-based intervention techniques to support individuals experiencing thoughts of suicide.
Conversations about Suicide MHFA
Conversations about Suicide MHFA The Conversations about Suicide course teaches participants how to provide initial support to someone who may be experiencing suicidal thoughts and behaviours, until professional help is received or the crisis resolves. Course participants learn how to recognise and respond to suicidal thoughts and behaviours, provide support and encourage pathways to professional help.
Our Team
At educaid, our strength lies in the passionate and experienced individuals who drive our mission forward. Our team is dedicated to empowering communities through mental health education and support, tailored to the unique needs of culturally diverse populations.
Our Executive Team leads the day-to-day operations, shaping the vision and ensuring the successful delivery of our programs across schools and communities. Our Advisory Board comprises of experts from various sectors, provides strategic guidance, helping to steer educaid toward sustainable growth and deeper community impact.
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